2, March, 2024
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Resolving Android 14 Issues on Google Pixel Devices: Updates to Address Problems

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Pixel users have encountered a series of issues after upgrading to Android 14, impacting a range of Google devices. Google swiftly responded to these concerns by releasing an update designed to tackle media storage and boot loop problems.

If you’re a Pixel user, it’s essential to exercise caution before upgrading to Google’s Android 14, as multiple users have reported encountering various problems following the operating system update. Google has acknowledged these concerns and released an update aimed at resolving the situation.

Initially, several Pixel 6 users brought to light the issues they faced after updating to Google’s latest OS, Android 14. However, it soon became evident that users of several other Google devices, including Pixel 6, 6a, 7, 7a, Pixel Fold, and Pixel Tablet, were also grappling with similar problems.

As reported by Ars Technica, the problem seemed to primarily affect users utilizing the ‘multiple profiles’ feature. The issue has been so severe that it has essentially rendered these smartphones ‘unusable,’ effectively locking users out of their device storage, leading to an experience akin to falling victim to ‘ransomware.’

A Google issue tracker dedicated to this topic garnered over 510 replies, featuring responses from various device owners highlighting issues such as missing apps, frequent crashes, and the inability to access internal storage, as reported by The Verge.

Many affected users even shared screenshots detailing the problems they encountered following the Android 14 upgrade. Conversely, some users couldn’t post these screenshots because their devices were stuck in a boot loop or starting screen, while others found themselves unable to save the screenshots due to insufficient storage.

Google’s Response: Following an onslaught of user complaints, a Google community manager confirmed that the issue was affecting some Pixel devices beyond the Pixel 6 after the Android 14 update. The community manager further pointed out that the problem was impacting devices with multiple users, affecting primary users, guests, restricted profiles, and child users.

Depending on the device, this issue could result in the primary user being unable to access media storage. Alternatively, it could lead to the device rebooting with a “Factory data reset” message. Accepting this message might result in data loss for data that isn’t backed up, and declining it would cause the device to repeatedly reboot with the “Pixel is starting” message, the community manager explained.

Additionally, the community manager informed users that a Google Play system update had been rolled out to prevent this issue from affecting more devices.

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