Wayfair, the online retail giant, recently announced a workforce reduction affecting 13% of its employees, approximately 1,650 workers. This announcement followed a company-wide email from CEO Niraj Shah, emphasizing the company’s profitability and urging employees to extend their working hours.
In the email, Shah commended the company’s positive trajectory, expressing pride in growing market share, increasing repeat business, supplier collaboration, and overall profitability. However, he stressed the need for sustained effort to fully reinstate the company’s historical culture, emphasizing hard work as essential for success.
This is the CEO of @Wayfair. A company I've purchased from and been satisfied by. My mom too. And now, I won't be buying from anymore. 1/
Billionaire CEO pushes employees to work longer hours in year-end messagehttps://t.co/QykvGUMqxp
— Portia ♍️ McGonagal Same On 🐳 (@PortiaMcGonagal) December 22, 2023
Shah addressed alleged misconceptions or ‘Nirajisms’ that had circulated within the company, refuting claims such as discouraging late work hours and restricting recruitment from prominent companies like Google, Amazon, or Walmart. He encouraged employees to verify any such statements directly with him.
The CEO also urged a frugal approach, asking employees to scrutinize company expenditures as if it were their own money. He shared an example of negotiating the cost of running ethernet wires, emphasizing the need to eliminate unnecessary expenses.
Moreover, Shah called for a smart and streamlined approach to company policies, asking employees to question practices that do not make sense and seek advice when needed.
Boycott wayfair pic.twitter.com/ZAmo5T555r
— Ford (@Ford1181155) December 26, 2023
The layoffs and the controversial email have led to calls for a boycott on social media, with some users expressing dissatisfaction with the CEO’s work ethic and calling for a change in leadership.